The Decision

The Decision, The Standard & The Lesson

What do you do when you come across someone doing the wrong thing?  The easy answer is to say something to that person.  But although this is the easy answer, it is far from easy to make that decision in the split second you notice a problem.  You then have to run through the dialog in your head about how receptive the person will be to your correction, whether you are correct, how you should approach the issue, is it worth the effort to correct, and many other questions and scenarios your brain comes up with.  Then perhaps you decide to fix the problem.  Has there been a clear standard established? What if you are wrong? Or what if you are right, but there should be a change to the standard?  Are you willing to listen and learn something?  That entire drama-filled paragraph is why it is essential to have the foresight to understand three things.

The Decision: 

I’ve heard many times that you don’t choose to be a leader.  Or that the best leaders are the ones that don’t want to be leaders.  I say that is nonsense!  I find it hard to believe that people are accidental leaders.  I’m sure it happens, but I’m willing to bet it is extremely rare.  I think you should want to lead.  Leadership encompasses so much that wanting to be a leader is only the beginning.  Taking care of people, making decisions, critical thinking, empathetic behavior, intelligence, honesty, competent, forward-looking or strategic, and many other things are great traits and actions for a leader.  But the best thing a leader can do is to decide to be a leader.  In any or all capacities.  Deciding to lead is the starting point, and it will open you up to a world of tough actions that lie ahead.  What do you do once you have decided to lead?  Determine the standard.

The Standard:

Everyone has standards but telling someone what your standards are is much more difficult.  A leader must be able to do this.  Perhaps not only verbally but through your actions.  Standards are what you use to guide your actions.  If someone in your organization does something wrong, what do you do about it?  As a leader, you must have that internal discussion and know what you should do.  What behaviors are expected in your organization and how do you articulate those behaviors?  Conversations.  Conversations are vital to the thorough understanding of concepts, and without conversations, we are limited to one-way communication which is a terrible way to establish standards. Once you have the standards figured out, you are good, right?  Wrong.

The Lesson:

The problem with experience is that is can create complacency, or at the very worst it can create arrogance and ego.  With arrogance and ego, the leader believes they know exactly what they are doing and no longer need to listen. This is why it is important to understand that a leader always has a lesson to learn.  There is always a better idea out there.  If you feel like you have arrived at the peak of your leadership mountaintop, there is a good chance you have only forgotten to look around.  You will always gain value from a different perspective, and when you don’t listen, you limit options.  Always look for the lesson you should learn, I guarantee there is one there.

Follow us on all platforms! LinkedIn, Twitter, Instagram, Medium, and Facebook!

Advertisements

Is Changing Your Mind Good Or Bad?

It’s Good.  That’s the answer.  There are always circumstances that will dictate whether there has been a positive or negative effect from changing your mind, but let’s look at this question from the general position of, should one be open to changing their mind.  And from this perspective, the answer is unequivocally yes!

In politics, this is called flip-flopping.  A term flung around like it’s a disease.  In real life, being open to the possibility that your initial position is wrong, takes much more strength than stubbornly grasping to that position.  Not to say this is an easy task.  Our decisions are based on many things that we don’t always understand, outside of some experts in the field.  Personally, I struggle with this as much as anyone, although as of late I have been making a deliberate attempt to get better at it.

What positive effect does changing your mind have?  The first thing it tells them is that you are willing to listen.  This is a vital skill for a leader.  The ability to listen to the people you lead and the humility to let them change your mind cannot be understated.  I’ve experienced situations from both sides of this problem and can tell you that feeling like your leaders are listening to you gives you a great sense of belonging, says you have a voice and encourages engagement from the team members.

Changing one’s mind must be tempered to ensure you don’t actually become a leader that can’t stick to a decision.  Going back and forth is detrimental any organization.  There should be a point that a decision has been made and the group moves on.  Then the decision can be readdressed later if the situation changes or the results of the last decision were not positive.

What negative effect does changing your mind have?  I previously had a boss that had zero original ideas and never made a decision until he could get some sort of consensus.  His decision-making capabilities don’t sound so bad as I type it, but trust me; he was a “go with the popular opinion” type of boss.  There were so many occasions where a person would have a conversation with him, and there would be an agreement only to find out they changed their mind after talking to someone else.  It was almost a game to try to be the last one to talk to him before the decision had to be made.

Be wary of phrases like ‘That’s the way we have always done it’ or ‘We tried that before, and it didn’t work.’  These are indicators that the culture of your organization does not embrace change.  Which probably means your leaders are not open to changing their minds.  It’s time to have these kinds of conversations in our workplace and show how being open to new options and changing a decision does not automatically translate to a negative.

Follow us on all platforms! LinkedIn, Twitter, Instagram, Medium, and Facebook!