Band-Aid Fixes are Bad

Does it take too long to complete your processes?  Do your supervisors fail to follow the procedures?  Do you feel like you have a never-ending list of problems to address?  Many managers face these issues and believe they have no choice but to work the problems as they occur and try to keep their headsContinue reading “Band-Aid Fixes are Bad”

To Fire or Not to Fire!

How many of your employees to you supervisors want to fire? The answer; more often than you think.  Your supervisors are most likely writing your employees up and turning it into HR or to the managers.  And if they are not writing people up it is because of one of two reasons.  You either haveContinue reading “To Fire or Not to Fire!”

You Don’t Need More People!

Far too often I hear the complaint, “We don’t have enough people!” It’s used as an excuse to explain why things aren’t completed correctly or when they aren’t done at all. Unfortunately, many managers believe they need more people because the work they require their people to do is not getting done. It’s a logicalContinue reading “You Don’t Need More People!”

You are the Standard of Performance

Your team’s performance will average around the leader’s standards. It is far too easy to say the team members are not performing to the standard, or they are poorly trained, or the supervisors are bad. But before any of that is evaluated, the leader must be looked at. When you are assessing the performance ofContinue reading “You are the Standard of Performance”

Be Where Your Feet Are!

I was recently in a training class and there were just shy of 50 participants. There were 5 ‘participants’ that never looked away from their laptop. They were totally disengaged from the learning opportunity. They wasted their time, the instructors’ time and distracted from the learning opportunity. Their actions suggested they were busier and moreContinue reading “Be Where Your Feet Are!”

Skill vs. Will

My high school football coach would say, “is it a skill issue or a will issue?” I borrowed this question and the meaning behind it and applied to my leadership and management arsenal. My coach took a simple question and turned it into a mantra of our team. This mantra enabled freedom and that freedomContinue reading “Skill vs. Will”

Infallible Manger Syndrome

What is the Infallible Manager? This is the person in charge of a section or department that dictates everything. They don’t listen to ideas; they never ask for opinions and only listen to opinions that affirm what they are saying. It’s called confirmation bias, but it’s annoying and frustrating. Who wants a manager that holdsContinue reading “Infallible Manger Syndrome”

Take Care of Your People

Taking care of your people is such common phrase in the workplace. Managers and leaders use it often when they are describing managers and what they should be doing.   There is only one problem, many managers, supervisors, and leaders have no idea what it means to take care of you people. The most common techniqueContinue reading “Take Care of Your People”